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Years Of Experience

CEO & Founder

  • About the company

Your Trusted Partner for Insurance Solutions

Haden Welbeck was established as an insurance broker in 1979, and is independently owned by Rob Solly. Rob has dedicated his life to the business, working at the company since he left school and owning the business, at first as a partner, now fully, for over 20 years. His aim is to ensure Haden Welbeck achieves 100% customer satisfaction by providing exceptional levels of personal service and considered advice.
At Haden Welbeck, we believe insurance is a good thing. It can offer excellent value for money. We believe insurance is an investment in your future and when you consider the value of the items you insure; your home, your car, your safety and wellbeing, it is easy to see the importance of finding an insurance product that provides the right cover. Haden Welbeck is committed to helping you do this.
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  • Insurance Solutions

Insurance Solutions Tailored to Your Needs

Discover personalised insurance policies designed to fit your unique requirements and provide comprehensive protection for all aspects of your life.
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motor trade insurance

Who needs specialised Motor Trade insurance? The simple answer is anyone who derives an in…
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haulage insurance

If you are looking for peace of mind insurance while your trucks are on the road then you’ve…
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vehicle insurance

Beside your home, your car is generally your second largest asset, so your choice of motor…
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property insurance

Landlords that take their responsibilities seriously know that investing in Let Property Insurance is…
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scrap & waste company insurance

The recycling industry is growing rapidly throughout the UK. However, historically, it has…
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travel insurance

Travel insurance protects you when you are on holiday, whether in the UK or abroad. Haden We…
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  • our testimonials

what our clients say about us

We pride ourselves on providing an exceptional service to our clients, but you don’t just have to take our word for it. Read what our clients have to say about working with us.
Mr S Crouchman
co-founder
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I have been with Haden Welbeck for quite a few years for both motor and household policies, and have been given good, solid advice on other matters, and would have absolutely no thoughts of looking elsewhere for my insurance needs. Brilliant company, wonderful staff.
Mr Ray Chance
Managing Director
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They took the time to understand our specific business requirements and now provide us with far better cover along with a 30% cost saving. We continue to receive an excellent friendly and efficient personal service which we highly recommend.
Mr Darren Jupp
Director
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Hi Lo Scaffolding, We enjoy the prompt and personal service offered by Haden Welbeck along with competitve premiums.
Mrs P - St Michaels
co-founder
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Thanks again for your assistance with my insurance needs, its so nice to be able to speak to a friendly person or even pop in if I'm confused.
Mr B - Belvedere
co-founder
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When I had my accident I was so worried and confused, you arranged my courtesy car, repairs and recoverd my excess for me, thank you!
Mr A Hatch
co-founder
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Been with Haden Welbeck on and off for 35 years. Looked after me very good. Would not go anywhere else. Recommend to anyone.
Mr S (Tenterden)
co-founder
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Why Go Compare when HWG will do it for me! Once agian you managed to save me money on my motor & home insurance.
Miss J (Shadoxhurst)
co-founder
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It is a pleasure to be able to sit and talk to a human face to face. It is important to me to have personal and business insurances all under one roof. Thank you.
Doctor J H
co-founder
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The service I have received over many years has been excellent.
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  • frequently asked questions

Offering great insurance solutions for you

You can potentially lower your insurance premiums by increasing your deductibles, maintaining a good credit score, bundling multiple insurance policies, and taking advantage of any available discounts for things like safe driving or home security measures.
Insurance excess is the amount you have to pay towards the overall cost of an insurance claim. It’s usually a pre-agreed amount. Your insurer will then contribute the rest – up to the limit of the cover. You’ll see insurance excess on insurance products like travel, motor and home.
A Statement of Fact is a document that outlines information upon which the insurance contract is based. It serves as a critical component of the underwriting process, serving as a record of the risk information that the insurer uses to assess the policy terms, coverage, and premium.
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  • claims assistance

Streamlined Support When You Need It Most

In most circumstances making an insurance claim is a simple process. Notify us of the insurance claim you intend to make and we will provide you with the relevant information required. You will usually provide the details of your insurance claim to the insurance company by filling in a form, your claim will usually then be assessed and paid.
On the few occasions when your insurance claim is not so simple, Haden Welbeck’s insurance claim support, which is available to our customers at no extra cost, is there to help. Our experienced team understands the entire insurance claim process, we know our customers well and we have built strong working relationships with our insurance providers. If a difficulty arises during any claim process, be sure to contact us direct and we will do our utmost to find a solution.
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  • Insights & Advice

Our Latest Articles and Blogs

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Location

1 The Old Bakery, St Michaels, Tenterden, Kent TN30 6PT

Phone No

01580 766770

Email Address

tyra@hw-insurance.co.uk​

Haden Welbeck is authorised and regulated by the Financial Conduct Authority for General Insurance Distribution activities and as a credit broker. We do not charge any up-front fees for arranging credit.

Our services are covered by the Financial Ombudsman Service. If you cannot settle a complaint with us, eligible complainants may be entitled to refer it to the Financial Ombudsman Service for an independent assessment. The FOS Consumer Helpline is on 0800 023 4567 and their address is:

Financial Ombudsman Service, Exchange Tower, London E14 9SR.
Website: www.financial-ombudsman.org.uk/

About

Haden Welbeck was established as an insurance broker in 1979, and is independently owned by Rob Solly. Our aim is to ensure that we achieve 100% customer satisfaction by providing exceptional levels of personal service and considered advice.
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